Meet Our Team
Passionate about creating awesome in-store and digital experiences, we’re a close-knit team who delivers solutions for you at every touchpoint, from ideation to marketing and execution. We’re always a step ahead, and depend on each of our members to bring each program to life.

Even before he joined his family’s business, Marlo Furniture, Neal enjoyed the thrill of buying and selling. Starting as a buyer at Marlo, Neal ultimately became President of the company. With Neal leading the way, Marlo grew to become the largest retailer in the DC area.
After the successful sale of Marlo in 2009, Neal took his passion for retail marketing and started 3 Keys VIP, a boutique retail marketing firm specializing in turning around the worst sales weekends of the year. With his leadership and strong team, 3 Keys clients often double in-store traffic and sales with customized VIP in-store events, exclusive custom designed gifts, and direct marketing. 3 Keys’ impressive VIP loyalty events have delivered substantial ROI, brand loyalty and raving fans for many of the top home furnishing retailers throughout the USA and Canada.

LUSHA LIANG
Operations/Finance
Anything having to do with ordering and moving gifts is all Lusha.

BETH KOYNE
Account Manager, Special Projects & Logistics
Handles anything and everything that comes her way.

ROBIN CARNEY
Account Manager, Special Projects & Logistics
Logistics queen, getting gifts where they need to go.